Listen
Understand what is really being asked
A wish is rarely a requirement. I want to know what happens on the day this is missing — who waits, who types, who calls whom. That is where the real feature hides.
How I work
I would rather show you something than describe it.
I sit in most of soluvine's first presentations to an interested company. You hear the same shape of question again and again: people are looking for something they assume does not exist yet. Often it does exist — just not in a form that survives an actual working day. So instead of arguing about it, I build it.
Wireframe
Sketches and mockups first
Deliberately rough and deliberately cheap. The only question a wireframe has to answer is whether we mean the same thing. Being wrong here costs an afternoon.
Prototype outside D365
Something you can actually click
If the topic holds up, I build a working prototype outside Dynamics — fast, and free of platform constraints. It then travels with me: whenever the subject comes up in another presentation, I can show it instead of promising it. Other companies recognise their own problem in it surprisingly often.
Hand over
The build belongs to the soluvine team
My part ends with a prototype that works. If a company decides to go ahead, the implementation in Dynamics 365 is done by the developers at soluvine — the people who know the platform's rules and its update cycle, and who will maintain it afterwards. I have worked with those developers since the Damgaard days — the same team, on the same platform, for three decades. They know exactly what they are doing, which is why I can hand over something already answered rather than a concept.
This is how a customer's wish turns into a function other customers can use — not through a roadmap meeting, but through something you were able to click on early enough to change your mind about.
Where I sit in this
I am the one who sees it coming, not the one who ships it. Thirty years of projects tell me which problem is about to matter; the conversations I sit in tell me what companies need right now. Out of those two I build the prototype that makes the idea arguable. Turning it into a product that survives four updates a year is craft of a different kind — that is the soluvine team's work, and it is the reason I can stay at the front end of the question.